I thought I would do a Q & A page to answer some commonly asked questions and queries I frequently receive. This page will be updated as more Q & A are added.
Q 1. Do you offer a performance guarantee?
Sorry no, I do not. When it comes to dog training, there are too many variables, I have no control of, to offer any kind of guarantee. Dog training is all about me teaching you how to handle/communicate and train your dog. Your dog may listen to me but your dog isn’t my dog, you have to do the work. I can only advise, guide & show, I can’t make you listen and take note of my advice or suggestions. Neither can I make you work and spend time with your dog as required, on a daily basis.
Although, I can ask you to let me know, if something I have shown you, isn’t working for you, I can’t rely on you telling me. Dog training is about commitment, there are no quick fixes when it comes to training your dog.
Trades people such as plumbers, mechanics etc, may guarantee their work and guarantee’s apply on most consumer goods, eg cars, TV’s, fridge/freezers and the like. As with any written guarantee, you need to read the fine print, re conditions that can make guarantee null & void.
Some dog trainers may offer a guarantee, it maybe just a gimmick, to increase their client base, you need to read the small print.
Q 2. Are you a dog whisperer?
Dog whisperer is a phrase, which has been used quite frequently since Robert Redford movie the “Horse Whisperer” was released in 1998. it was based on the 1995 novel “The Horse Whisperer” by Nicholas Evans.
In fact, All animals speak to us, if we as humans, choose to watch, listen and learn. So, no, I am not a dog whisperer but like many other people I can read and understand dogs and what they are trying to tell us.
Many dog trainers/behaviourists, over the years have used the phrase “dog whisperer”, as a good marketing tool, to increase their client base and revenue.
Q 3. Do you only hold “group dog training classes” on a Sunday?
Yes I do, I find for most people, the time and day is more convenient.
Q 4. When is your next Canine Parkour Class (urban agility)?
I am sorry but due to the lack of interest, I no longer hold Canine Parkour classes. I do however include an introduction to canine parkour, in my group classes and private training packages. I also offer a one hour private parkour training session, to anyone who is interested.
Q 5. Hi, just wondering when your next Pet Support Group meeting is?
Again, unfortunately due to the lack of interest, I know longer offer this free service.
Q 6. Do you train when its raining?
Yes I do, I train in all weather, unless it is extreme, or there is a possibility of someone getting injured e.g. Its a very windy day and there’s bark or branches breaking off trees and being tossed around, by the wind. They have the potential to harm. So I will cancel, I usually contact people via phone or text. So, if the weather is a bit crappy, don’t assume I am going to cancel. If you don’t hear from me, its still on.
Q 7. Why do your classes cost more than the dog training clubs?
Volunteer club members, run the classes and they only charge a nominal amount to cover their basic costs. That is why their courses run for longer and cost less. Unlike myself and many other trainers, we have to cover our costs and live.